Last Updated Date: November 23, 2010
To put it simply: We will not sell to a third party any non-public, personally identifiable information that we collect about you on the Site or the Blog Sites. We will give you the ability to opt out of our use of the information to send you separate online marketing and advertising.
Please direct any questions to firstname.lastname@example.org or call 1-800-iShares.
What We Collect and When
Personally Identifiable Information
When you register with the Site, we collect your name, company address, email address, telephone number and additional contact information. We also ask whether you are an individual or a financial professional and for related information. We collect a website username and password.
When you send email through the Site, we collect your screen name and email address, as well as any additional information you include in the message.
When you are navigating the Site and the Blog Site, we record your IP address.
When you post a comment on the Blog Site, we collect your name and email address, as well as the content of your comment.
When you request to receive updates of new posts on the Blog Site, we collect your email address.
We consider each of the above pieces of information to be “Personally Identifiable Information” because it is individually identifiable information about you.
Other Information Associable with You
When you answer our online surveys we collect your responses.
When you are navigating the Site and Blog Site we log certain information to help manage and improve the Site, Blog Site, services, and marketing, in general and for you in particular. For example, we identify items such as domains, pages viewed, ads clicked on and browser types to understand how our Site and Blog Site are used and to report these statistics in the aggregate to the vendors that manage the technology of our websites. We also record any information you enter, such as search terms, and input to the tools such as hypothetical portfolio information.
How We Use Your Personally Identifiable Information
We use your personally identifiable information (and at times other information we collect) to: (i) authenticate your visits; send you our newsletter and product fact sheets; (ii) send you updates to the Blog Site; (iii) enable you to participate in conferences or events; (iv) post your comments to the Blog Site; (v) enable us to respond to email inquiries and questions to our call center; and (vi) help us better market and provide our and our affiliates’ products and services. We also use the information to manage and improve the content of the Site and Blog Site content and to notify you about changes or improvements to our Site or Blog Site.
Unless you have opted out of receiving marketing information on the Site, we may use any non-public, personally identifiable information that we collect about you from your use of the Site to customize and deliver that information to you.
We also combine personally identifiable information collected from the Site with data from third parties in order to better market our products and services and serve your needs.
We use the search terms you enter to help us refine our search functionality and to improve how we appear on external search engines such as Google and Yahoo!.
Limited Disclosure of Your Personal Information to Third Parties
We do share non-public, personally identifiable information with entities with which we are related, including but not limited to BlackRock Institutional Trust Company, N.A. We disclose non-public, personally identifiable information to unaffiliated third parties only as follows.
- To advertising and marketing agencies to help sell and market our own products and services.
- To technology and other service providers (such as those that provide portfolio tools) to provide technology and services to us.
- To vendors that help us fulfill requests to deliver product information, publications, or reference materials or that facilitate use of third party tools provided by or through our Site or Blog Site.
The above unaffiliated third parties are all contractually obligated to keep the information confidential and not to use the information for any purpose other than providing services to us and to you under our direction.
We also disclose such information as permitted or required by law or as required by subpoena, search warrant or other legal process.
As our business evolves, we may sell, transfer, or otherwise share some or all of our assets, including information provided by you, in connection with a merger, reorganization, or sale of some or all of our assets, or in the event of bankruptcy. In any such event, personally identifiable and other information may be one of the assets transferred.
Choosing NOT to disclose personal information
You are not required to register to gain access to many areas of the Site and Blog Site. In order to use all of the Site’s services, however, we require registration for a username and password for authentication and for secure access to personalized Site information or services. In order to post a comment on the Blog Site, we require you to provide your name and email address.
You can opt out of our use of non-public, personally identifiable information that we collect on the Site or Blog Site to send you separate online marketing and advertising materials by updating your Profile on the Site (see below), by contacting us at the below phone number or email, or by clicking on an “unsubscribe” link in our marketing emails.
Reviewing your information and requesting changes to your Profile
You should identify and correct any inaccuracies in the information you submit via the Site. To update information previously submitted, please sign in and click on the “My Profile” link located at the top of every web page of the Site. Please direct inquiries about the accuracy of information previously submitted through the Site, or requests to update information, to: email@example.com or call 1-800-iShares. iShares will not be responsible for outdated information or for verifying personal information.
More on Privacy
Children’s online privacy protection
iShares understands the importance of protecting children’s privacy, especially in an online environment. The Site and Blog Site are not designed for or directed at children. It is our policy not to knowingly collect or maintain information about anyone under the age of 13.
Links to third party sites
We do not and will not, at any time, request personal information in a non-secure or unsolicited email or telephone communication. Identity theft and the practice known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, visit the Federal Trade Commission at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.htm.
The Site and Blog Site use generally accepted standards of technology and operational security to protect personal information. We will store the information using generally accepted general data storage techniques.
Changes to this Policy